Posted on April 24, 2024 in: Workshop by: Jeff Young
What analytics reports should you be running to optimize Webex Calling? Add these Webex Calling reports to your workflow to maintain visibility into your call environment.
Posted on April 22, 2024 in: Newsroom by: Jeff Young
Variphy 16.1 offers exciting new features and enhancements for Microsoft Teams and Zoom customers. See what’s included in this latest release.
Posted on April 18, 2024 in: As-Built Reporting by: Trey Gonzalez
Migrating from on-premises to a cloud calling platform? Assess cloud readiness by identifying hardware revisions for your Cisco IP phones.
Posted on April 16, 2024 in: Workshop by: Jeff Young
Our systems engineers dive into the most common UCCX issues like cluster configuration, Finesse user configuration, report discrepancies, and more.
Posted on April 15, 2024 in: Resources by: Jeff Young
Is your organization prepared to migrate from on-premises to the cloud? Here are three things to do before migrating to cloud calling.
Posted on April 12, 2024 in: Success Stories by: Customer Success
Whether investigating robo-callers or evaluating PSTN trunking usage, retrieving data quickly and accurately proved to be a significant challenge for TriHealth.
Posted on April 11, 2024 in: Microsoft Teams Calling by: Jeff Young
Here are six essential reporting templates provided by Variphy that can help you maximize the benefits of Microsoft Teams Phone analytics.
Posted on April 5, 2024 in: Newsroom by: Jeff Young
Call analytics can provide insights that allow you to optimize your operations, improve customer service, and drive better business outcomes.
Posted on March 27, 2024 in: Resources by: Jeff Young
UCaaS platforms enable seamless communication and improved customer experience. See how our powerful solutions can help you optimize your UCaaS environment.
Posted on March 26, 2024 in: Resources by: Phil Corbin
Variphy CUIC No reporting row limitations Reporting rows limited to 8000 Highly customizable reporting without field restrictions Reliant on CUIC canned reports with limited customization options Up to 25 widgets per dashboard Limited to 10 widgets per dashboard Easy-to-use interface geared toward end users and managers Interface geared toward administratorsContinue Reading >
Posted on March 26, 2024 in: Resources by: Jeff Young
Optimize your new cloud communications environment with advanced reporting and analytics. Gain insights, automate change tracking, and monitor user adoption.
Posted on March 25, 2024 in: Resources by: Jeff Young
Role-based permissions provide a systematic and policy-driven way to manage data access. Learn more about this critical feature, available with Variphy.
Posted on March 22, 2024 in: Software Release by: Jeff Young
Variphy 16.0 features major new capabilities and improvements to our solutions. Upgrade your call analytics and reporting today!
Posted on March 20, 2024 in: Newsroom by: Variphy Team
We are honored to celebrate Jeff Young and Jim Oddie as our February 2024 Cultural Collaborators!
Posted on March 20, 2024 in: Events by: Jeff Young
Visit booth 1302 to see how our solutions provide clear visibility into call data, enabling you to maximize returns and drive your business forward.
Posted on March 19, 2024 in: Success Stories by: Customer Success
Learn how CRDB Bank used Variphy to streamline operations, enhance reporting, and improve customer satisfaction.
Posted on March 18, 2024 in: Microsoft Teams Calling by: Jeff Young
Optimize Microsoft Teams Phone with Variphy. Gain visibility into key metrics, get unlimited data retention, take advantage of multi-vendor support, and more.
Posted on March 13, 2024 in: Resources by: Jeff Young
Migrate to cloud calling with confidence using Variphy to document configurations, track adoption, report across platforms, monitor changes, and more.
Posted on March 12, 2024 in: Microsoft Teams Calling by: Jeff Young
Learn more about Variphy’s Microsoft Teams Phone integration: data retention, report sharing, cross-platform visibility, and more!
Posted on March 8, 2024 in: Events by: Jeff Young
Team Variphy is gearing up for another exciting Enterprise Connect on March 25-28 in Orlando, Florida. Visit us at booth 1302 to chat!