Moving to a cloud calling solution brings a host of great benefits like increased flexibility, scalability, and cost savings. But the journey doesn’t end after migration. With advanced reporting and analytics, you can streamline operations, maximize ROI, and unlock the full potential of your new cloud communications platform. Here’s how:
Gain Unified Analytics Insights
With the ability to analyze your legacy on-premises data alongside your new cloud calling data, you get a comprehensive view of your entire unified communications landscape. Our analytics dashboards merge these different data sources, allowing you to spot trends, identify issues, and make informed decisions.
Automated Change Tracking
Validating call routing, volumes, and other metrics in your new environment is critical. With our solution, you can automate reports of any changes in your environment. This allows you to quickly identify any issues that need to be addressed.
Retain Data of Configurations
Even after decommissioning your on-prem Cisco Unified Communications Manager (CUCM), you can retain information of system configurations. Our as-built documentation ensures you have a complete backup file to reference legacy settings.
Monitor Adoption
Making a successful transition to your new cloud communications platform requires understanding user adoption and license utilization. Built-in reporting helps you visualize how users are leveraging the new system capabilities and whether licensing needs to be adjusted.
No matter where you are in your cloud migration journey, our solution provides the operational tools to help you leverage your new cloud environment. Learn more about how we can help you with cloud migration here or visit us at booth 1302 at Enterprise Connect 2024 to see our solutions in person.