Posted on September 19, 2023 in: Events by: Jeff Young
Join Team Variphy at WebexOne in Anaheim, California, on October 24-26 to learn about our cloud calling analytics solution. Variphy integrates with Webex Calling Dedicated Instance and Multi-tenant to provide advanced call analytics, reporting, and dashboards for your organization. Reporting and Analytics for Webex Calling Web-based analytics and reporting: FlexibleContinue Reading >
Posted on September 7, 2023 in: Events by: Jeff Young
Team Variphy is heading to San Jose for Zoomtopia! Zoomtopia provides a great opportunity for the UC community to share the latest tech developments, strategies, and insights. We’re excited to exhibit and meet customers and industry professionals like you. Connect with us at Zoomtopia Stop by booth #010 for aContinue Reading >
Posted on September 1, 2023 in: Events by: Jeff Young
Last week, many of our teams — Customer Success, Operations, Systems Engineering, Quality Assurance, Software Development, and Product Management — got together in Chicago for a meetup. Our organization is constantly growing, and, for our newest members, it was the first time they met their teammates in person. It wasContinue Reading >
Posted on August 15, 2023 in: Events, Workshop by: Jeff Young
Mike and Dre from our Systems Engineering team hosted a workshop highlighting how to obtain contact-center-like reports and analytics for the hunt group and native call queuing features. A contact center application is a centralized call routing application used to manage incoming and outgoing customer interactions, which can occur acrossContinue Reading >
Posted on August 10, 2023 in: Events, Workshop by: Jeff Young
With Variphy, you can quickly create, manage, and share dashboards with other users in your organization. This article highlights a few of the widgets our Zoom Phone customers can use to customize their dashboards. For more info on creating your initial dashboard, take a look at our Knowledge Base article.Continue Reading >
Posted on August 8, 2023 in: Events by: Jeff Young
Missed our presentation at this year’s Cisco Live? Log in to Cisco Live 2023 and learn how Webex can boost hybrid environments. Layne Hoo, co-founder and CEO of Variphy, discussed how our integration can assist with your Webex Calling reporting and analytics needs and discussed our App Hub submission process.Continue Reading >
Posted on July 18, 2023 in: Events by: Jeff Young
Victor Vrba, director of Systems Engineering at Variphy, joined the Webex team to discuss flexible migrations, new survivability solutions for Webex Calling, and Variphy’s on-prem and Cisco cloud calling solutions. Watch the recorded webinar and learn how Variphy can help with your migration. Curious about Variphy Call Analytics for WebexContinue Reading >
Posted on July 13, 2023 in: Workshop by: Jeff Young
Our systems engineers show you how to build a Zoom Phone dashboard that works for your organization’s needs. Building a functional dashboard to review call data is important to line of business managers, departments, and support teams. Our systems engineer team hosted a workshop to discuss how to build aContinue Reading >
Posted on June 14, 2023 in: Events by: Jeff Young
Team Variphy had an amazing time at this year’s Cisco Live in Las Vegas. We were thrilled to participate in a session at the DevNet Zone in the World of Solutions. Variphy co-founder and CTO Layne Hoo presented on stage for “Developing Next-Gen Collaboration Experiences with the Webex Platform,” focusingContinue Reading >
