Create Unique Security Profiles for Users
In a recent webinar, our systems engineers walked through how to create unique security profiles to customize the visibility of data, reports, and dashboards for each user.
Flexible migration from on-prem to cloud calling
Variphy can help you gain valuable insights before, during, and after migration to cloud calling.
‘I need that solution!’: County government leverages Variphy to customize reports
Macomb County needed to replace a discontinued on-premises platform with CUCM and wanted a solution that could generate detailed reports.
How to Get the Data You Need with the Real Time CSQ Widget
The troubleshooting measures you’ll need to take to get the results you want from this widget might be new to you, but in a webinar hosted by our systems engineers, we tackle some of the most common issues.
How to Isolate Calls for CUBE Reports
Recently, many of our customers have shown a growing interest in migrating to a cloud calling platform — namely, Webex Calling, Zoom Phone, and Microsoft Teams Phone.
Webinar Rewind: Hunt Groups and Call Queues
In a recent webinar, our systems engineers showed how users can view and analyze their data for their Webex Calling environment.
Top Pitfalls to Avoid When Migrating to Cloud Calling
We’ll explore the top pitfalls that organizations should avoid when making the move and provide insights into mitigating these risks. By identifying these pitfalls early, organizations can take proactive measures to avoid them, ensuring a successful and hassle-free transition.
Coming Soon: Support for Microsoft Teams Phone
We are thrilled to announce that Variphy 16.0 will introduce support for Microsoft Teams Phone! With this latest add-on feature, you can leverage Variphy’s powerful analytics and reporting solutions to get insight into your Microsoft Teams Phone data.
Customer service teams leverage Variphy to make data-backed decisions, improve productivity
Huish Outdoors needed to generate detailed reports on their Webex Calling environment, but they were not getting the level of granularity they wanted from their old analytics solution.
Variphy 15.4: Most Popular Features
A few of the most notable features our customers love include global APIs for Webex Calling, customizable default search sets, and tracking calls to voicemail by directory number.
