Meet our account managers, systems engineers, and product managers at booth 9205 Cisco Live is just a few days away — are you ready to brave the Las Vegas heat to get updated on the latest tech developments and connect with experts in our space? Our team is excited toContinue Reading >
Generate Webex Calling reports quickly with our easy-to-use templates Templates offer a convenient starting point that can be easily updated. They help ensure reports are consistent no matter who generates them. With the introduction of our Webex Calling analytics and reporting feature, we’ve included user-friendly templates to help you getContinue Reading >
Unlock the power of Variphy Call Analytics for Zoom Phone Are you looking to jump-start your reporting and analytics for Zoom Phone? We’ve provided templates based on our most popular reports as requested by our customers. Our systems engineers hosted a workshop to discuss some useful reports all organizations canContinue Reading >
Metrics you should be reporting to optimize your call center UC experts like you need comprehensive reports for metrics in your unified communications (UC) environments. Do you know which are the best key performance indicators (KPIs) for voice engineers to track? Assess if you have the right tools for callContinue Reading >
Get visibility into your Webex Calling environment with Variphy What analytics reports should you be running for Webex Calling? Here are four reports Webex Calling users should know – which are quick and easy to generate using Variphy. Run reports for greater visibility into Webex Calling Variphy offers comprehensive callContinue Reading >
Visit us at booth 9205 for prizes and product demos Team Variphy is heading to Las Vegas for one of the biggest events of the year – Cisco Live 2023! Cisco Live provides a great opportunity for the UC community to share the latest tech developments, strategies, and insights. We’reContinue Reading >
We’re excited to announce the GA release of Variphy 15.0, featuring Webex Calling analytics and reporting support! Variphy Call Analytics for Webex Calling is supported in on-premises and cloud deployments. Now, you can generate reports on your Webex Calling and on-premises UCM environments in the same application! Add Variphy’s CUBEContinue Reading >
The release of Variphy 15.0 brings call analytics and reporting to your Webex Calling platform. Variphy 15.0 is supported in an on-premises and Variphy Cloud deployment. You can generate reports on your Webex Calling and on-premises UCM environments in the same application! Check out our workshop on how to deployContinue Reading >
I’m excited to introduce Variphy’s newest widget feature: the Column Width Editor! With Variphy 15.1, you can customize your dashboard using widgets like call history details and grouping statistics, so you can always see the data most important to you. Now, we’re giving you even more flexibility in how youContinue Reading >
Meet team Variphy at Cisco Live on June 4-8 at the Mandalay Bay Convention Center in Las Vegas! We are excited to attend the premier conference for Cisco customers and partners. Visit us at booth 9205 for a chance to win prizes and learn about our exciting Unified Communications ManagerContinue Reading >
If CUBE CDR data is not visible in Variphy for the current or previous day(s), there could be a few possible causes. Here’s what you can do to troubleshoot in Variphy’s CUBE analytics when data cannot be found. Step 1) Confirm that Variphy CDR Processing is enabled for the CUCMContinue Reading >
