Learn how to configure the Real Time CSQ widget so you can get better visibility into your UCCX call data.
Systems engineers Matt and Victor hosted the “CUBE Reporting and Analytics: How to Isolate Calls” webinar to explore how it can help identify scenarios and generate insightful reports.
Identify the common pitfalls of cloud calling migration and take proactive measures to avoid them with the help of Variphy’s Migration Team.
In a recent webinar, our systems engineers showed how users can view and analyze their hunt group data for their Webex Calling environment.
Connect with Variphy at Enterprise Connect 2024! Use code VARIPHY to get $700 off your conference pass.
We are thrilled to announce that Variphy 16.0 will introduce support for Microsoft Teams Phone! Learn more about our advanced analytics and reporting integration.
For the customer service teams at Huish Outdoors, visibility into their Webex Calling environment is paramount. See how Variphy helps them get valuable data.
Variphy 15.4 software has launched! Here are the most popular new enhancements to our CUCM, UCCX, Webex Calling, and Zoom Phone solutions.
Lifeline Australia is a leading mental health services provider in Australia. It runs 42 contact centers across the country and fields an average of 3,000 calls a day.
From improved handling of CDRs to enhancements in UI, Variphy 15.4 has exciting updates for Cisco, Webex Calling, and Zoom Phone users.
Auto attendant, hunt groups, and call queues distribute incoming calls. Here’s a look at these features and how to make the best use of their information.