Preview: Real-time User Status and Hunt Group Analytics
Are you utilizing hunt groups in your Cisco UCM environment? If so, this new feature is for you!
Get Hunt Group User, Phone Status in Real Time With Variphy’s Widget
One of Variphy’s powerful call management tools gives you the ability to determine hunt group status in real time.
Preview: Variphy 15.1 New Features
Variphy 15.1 provides new features for our Webex Calling integration customers, Zoom Phone integration customers, and UCM users.
Variphy Presents Seamless Collaboration Tools at Cisco Live
Variphy co-founder and CTO Layne Hoo presented on stage for “Developing Next-Gen Collaboration Experiences with the Webex Platform,” focusing on our Webex Calling integration.
Unlimited data retention for Webex Calling With Variphy
Variphy’s call analytics and reporting integration for Webex Calling allows you to set custom data retention periods.
Role-based Permissions for Webex Calling Users With Variphy
With Variphy’s Webex Calling integration, users don’t have to be Webex Calling administrators to run reports. Our feature gives you the flexibility to use your existing SAML provider and define data access restrictions for users.
Ready for Cisco Live?
Cisco Live is just a few days away — are you ready to brave the Las Vegas heat to get updated on the latest tech developments and connect with experts in our space?
Webex Calling Report Templates
With the introduction of our Webex Calling analytics and reporting feature, we’ve included user-friendly templates to help you get started.
Essential Zoom Phone Report Templates for Admins and Users
Our systems engineers hosted a workshop to discuss some useful reports all organizations can benefit from.
What KPIs should voice engineers be tracking?
UC experts like you need comprehensive reports for metrics in your unified communications (UC) environments. Do you know which are the best key performance indicators (KPIs) for voice engineers to track?
