Product Archives - Page 4 of 8

July 6, 2023

How to Use Variphy’s Directory Number Management Feature

Our DN Management feature keeps your data out of spreadsheets and makes it easier to track. UCM administrators can quickly see if DNs are available, inactive/unassigned, or active within your UCM.

Product

ByTrey Gonzalez

June 22, 2023

Get Hunt Group User, Phone Status in Real Time With Variphy’s Widget

One of Variphy’s powerful call management tools gives you the ability to determine hunt group status in real time.

Product

ByJeff Young

June 6, 2023

Unlimited data retention for Webex Calling With Variphy

Variphy’s call analytics and reporting integration for Webex Calling allows you to set custom data retention periods.

Product

ByJeff Young

June 5, 2023

Role-based Permissions for Webex Calling Users With Variphy

With Variphy’s Webex Calling integration, users don’t have to be Webex Calling administrators to run reports. Our feature gives you the flexibility to use your existing SAML provider and define data access restrictions for users.

Product

ByJeff Young

May 31, 2023

Webex Calling Report Templates

With the introduction of our Webex Calling analytics and reporting feature, we’ve included user-friendly templates to help you get started.

Product

ByTrey Gonzalez

May 4, 2023

How to Adjust Column Width of Your Widget

With Variphy 15.1, you can customize your dashboard using widgets like call history details and grouping statistics, so you can always see the data most important to you.

Product

ByTrey Gonzalez

April 25, 2023

Troubleshooting CUBE “No Data Found” in Variphy’s CUBE Analytics

Here’s what you can do to troubleshoot in Variphy’s CUBE analytics when data cannot be found.

Product

ByJeff Young

April 20, 2023

Identify Zoom Phone Device Type Usage by User, Department, or Site

Variphy Call Analytics for Zoom Phone offers easy, powerful search capabilities that give insight into your users, sites, departments, and call activity.

Product

ByTrey Gonzalez

April 18, 2023

CUBE Analytics Setup & Configuration

Processing data from CUBE supplies a more holistic view of an organization’s PSTN calling. CUBE does not have to route calls to a CUCM cluster; it can route calls to a third-party application like a fax server or an interactive voice response system.