6 Widgets You Should Have on Your Zoom Phone Analytics Dashboard
This article highlights a few of the widgets our Zoom Phone customers can use to customize their dashboards.
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How to Use Variphy’s Directory Number Management Feature
Our DN Management feature keeps your data out of spreadsheets and makes it easier to track. UCM administrators can quickly see if DNs are available, inactive/unassigned, or active within your UCM.
Get Hunt Group User, Phone Status in Real Time With Variphy’s Widget
One of Variphy’s powerful call management tools gives you the ability to determine hunt group status in real time.
Unlimited data retention for Webex Calling With Variphy
Variphy’s call analytics and reporting integration for Webex Calling allows you to set custom data retention periods.
Role-based Permissions for Webex Calling Users With Variphy
With Variphy’s Webex Calling integration, users don’t have to be Webex Calling administrators to run reports. Our feature gives you the flexibility to use your existing SAML provider and define data access restrictions for users.
Webex Calling Report Templates
With the introduction of our Webex Calling analytics and reporting feature, we’ve included user-friendly templates to help you get started.
How to Adjust Column Width of Your Widget
With Variphy 15.1, you can customize your dashboard using widgets like call history details and grouping statistics, so you can always see the data most important to you.
Troubleshooting CUBE “No Data Found” in Variphy’s CUBE Analytics
Here’s what you can do to troubleshoot in Variphy’s CUBE analytics when data cannot be found.
Identify Zoom Phone Device Type Usage by User, Department, or Site
Variphy Call Analytics for Zoom Phone offers easy, powerful search capabilities that give insight into your users, sites, departments, and call activity.
CUBE Analytics Setup & Configuration
Processing data from CUBE supplies a more holistic view of an organization’s PSTN calling. CUBE does not have to route calls to a CUCM cluster; it can route calls to a third-party application like a fax server or an interactive voice response system.
