Customer Success: Cardtronics
Cardtronics lacked direct access to CUCM data, which led to slow issue resolution and limited visibility into system operations.
CUCM
47 posts
Customer Success: Liggett Vector Brands
Liggett Vector Brands required comprehensive call analytics to monitor call quality, troubleshoot issues, and report on usage metrics.
Coming Soon: Variphy 16.2
See what's new in the forthcoming v16.2 release!
5 Reasons Why You Need a Change Management Tool for CUCM
Here are five reasons why you should move your tracking out of spreadsheets and into a change management tool.
Customer Success: NCH Healthcare System
NCH Healthcare System faced challenges with their call analytics tools. They searched for a comprehensive solution and found Variphy.
Measuring Cisco Collaboration User Adoption
Reporting on your UC environment will help you determine how well your users are utilizing their new phones, or if they need more training.
Download Now: Variphy 16.1
Variphy 16.1 offers exciting new features for Microsoft Teams, Zoom Phone, CUCM, and Webex Calling customers. See what's included in this latest release.
‘Above and Beyond’: Variphy Solutions Help Healthcare Organization Improve Service Quality
When JCH looked for a powerful analytics solution to explore their Cisco Unified Communications Manager (CUCM) data, they discovered Variphy’s solutions.
City Government Optimizes Staffing Using Insights Gained from Variphy
Variphy's reporting capabilities helped the City of Camrose gain actionable insights into call distribution and staff utilization.
High-level Reports and Dashboards for Executives
For executives and administrators who want high-level views of their data, Variphy’s reports and dashboards can be customized to display pertinent information without the clutter.
