Optimize Multi-platform Call Reporting With Variphy
Discover how Variphy simplifies multi-platform call reporting with a single-pane solution for Cisco, Microsoft Teams, Webex, and Zoom Phone environments.
CUCM
55 posts
CUCM CDR Call Analytics & Statistics Reporting
Learn more about the commonly requested KPIs for CUCM that you can report on using Variphy.
Customer Success Story: University Hospitals of Cleveland
University Hospitals of Cleveland looked for a solution to manage their extensive network effectively and found Variphy.
Customer Success Story: WakeMed Health & Hospitals
Learn how Variphy helps WakeMed's voice engineers and administrators gain better visibility into their calling environment.
Customer Success Story: Northwestern Health Unit (NWHU)
See how Variphy helped NWHU tackle challenges in managing and reporting call details.
Customer Success Story: Mountain Area Health Education Center
MAHEC faced significant difficulties in accumulating and analyzing call data due to the complexity and volume of their communications.
Customer Success: Mercy Hospital
Mercy faced several critical challenges in managing their extensive communications network, including meeting data retention compliance requirements and difficulty in quickly identifying and tracking troubled calls.
Customer Success: Kelsey-Seybold Clinic
Kelsey-Seybold Clinic grappled with a lack of experience in their new phone system, operated with a small telecom staff, and were constrained by the limited reporting capabilities of their built-in CDR reporting tool.
Customer Success: Johns Hopkins All Children’s Hospital
Johns Hopkins All Children's Hospital needed a comprehensive call analytics to monitor call quality, troubleshoot issues, and report on usage metrics.
Customer Success: Cardtronics
Cardtronics lacked direct access to CUCM data, which led to slow issue resolution and limited visibility into system operations.
