Best Practices for Remote Team Reporting
Strategic remote team reporting goes beyond simple performance tracking — it becomes the driving force behind performance and engagement.
Call Reporting
21 posts
Customer Success: Johns Hopkins All Children’s Hospital
Johns Hopkins All Children's Hospital needed a comprehensive call analytics to monitor call quality, troubleshoot issues, and report on usage metrics.
Executive-Level Call Reporting and Analytics: Crafting Dashboards That Matter
Executive-level call reporting can help you gain valuable insights, streamline operations, and make better decisions to drive business success.
Customer Success: Cardtronics
Cardtronics lacked direct access to CUCM data, which led to slow issue resolution and limited visibility into system operations.
Customer Success: Liggett Vector Brands
Liggett Vector Brands required comprehensive call analytics to monitor call quality, troubleshoot issues, and report on usage metrics.
Optimize Call Reporting With Grouping Statistics
Learn how to leverage Variphy's powerful Grouping Statistics functionality to optimize call reporting and get the most out of your data.
High-level Reports and Dashboards for Executives
For executives and administrators who want high-level views of their data, Variphy’s reports and dashboards can be customized to display pertinent information without the clutter.
Reports You Should Run to Optimize Webex Calling
Here are four reports Webex Calling users should know – which are quick and easy to generate using Variphy.
Webex Calling: Auto Attendant, Hunt Group, and Queue Reporting
We will take a deeper look at these features and how to make the best use of their information.
Webex Calling Report Templates
With the introduction of our Webex Calling analytics and reporting feature, we’ve included user-friendly templates to help you get started.
