Coming Soon: Support for Microsoft Teams Phone
We are thrilled to announce that Variphy 16.0 will introduce support for Microsoft Teams Phone! With this latest add-on feature, you can leverage Variphy’s powerful analytics and reporting solutions to get insight into your Microsoft Teams Phone data.
Customer service teams leverage Variphy to make data-backed decisions, improve productivity
Huish Outdoors needed to generate detailed reports on their Webex Calling environment, but they were not getting the level of granularity they wanted from their old analytics solution.
Variphy 15.4: Most Popular Features
A few of the most notable features our customers love include global APIs for Webex Calling, customizable default search sets, and tracking calls to voicemail by directory number.
Health services provider generates Variphy reports to identify, resolve issues quickly
Lifeline Australia is a leading mental health services provider in Australia. It runs 42 contact centers across the country, providing online, digital, and PSTN calls. Lifeline Australia fields an average of 3,000 calls a day.
New Release: Variphy 15.4
Variphy 15.4 is here! From improved handling of CDRs to enhancements in UI, the latest release has exciting updates for Cisco, Webex Calling, and Zoom Phone users.
Webex Calling: Auto Attendant, Hunt Group, and Queue Reporting
We will take a deeper look at these features and how to make the best use of their information.
What’s New in Variphy 15.4
Variphy 15.4 brings exciting new updates to our CUCM, Webex Calling, and Zoom Phone. In a Wednesday Webinar, our team gave an overview of the features in this software release.
Top 5 Benefits of Migrating from On-Prem to Cloud Calling
If you’re considering moving from on-premises to cloud calling, you might be wondering about the advantages of migration. For many companies, migrating from on-prem to cloud calling can be an essential part of scaling, cost-efficiency, and collaboration.
How to Monitor Hard Phone Registration Changes With Variphy Change Management
Variphy’s Change Management feature, which helps you stay on top of configuration changes, can be leveraged for specific use cases to simplify tasks.
Have you registered for EC2024?
We’re excited to be back on the bustling convention floor to connect with customers, forge partnerships, and engage with the UC community.
