Resources Archives - Page 2 of 2

October 26, 2023

Flexible migration from on-prem to cloud calling

With the announcement of CUCM 15, many organizations are weighing their options of remaining on-premises or migrating to a cloud-calling solution. Cisco allows you to migrate your FLEX licensing from CUCM to Webex Calling, and Variphy can help with this migration!

Resources

ByJeff Young

October 20, 2023

What is the Difference Between Webex Dedicated Instance and Webex Multi-tenant?

As the unified communications landscape continues to evolve, there are more and more cloud calling platforms to choose from. Variphy has a large customer base of Cisco Unified Communications Management (CUCM) users, and we are seeing many of our customers use the Cisco FLEX licensing and move to a Webex Calling platform.

Resources

ByJeff Young

August 29, 2023

Call Analytics Software Essentials: Ease of Use

In our third and final post in the Software Essentials series, we will cover ease of use and its importance in a call analytics solution.

Resources

ByJeff Young

August 24, 2023

Call Analytics Software Essentials: Ease of Configuration

In this second part of our Call Analytics Software Essentials series, we’ll cover the importance of the ease of configuration of an application.

Resources

ByJeff Young

August 17, 2023

Call Analytics Software Essentials: Ease of Deployment

Ease of deployment refers to how easily a software application can be installed, configured, and deployed. It is also the ease with which software can be distributed to end users or installed on different machines, operating systems, or cloud platforms.

Resources

ByJeff Young

May 24, 2023

What KPIs should voice engineers be tracking?

UC experts like you need comprehensive reports for metrics in your unified communications (UC) environments. Do you know which are the best key performance indicators (KPIs) for voice engineers to track?