Zoom Phone Reporting and Analytics Templates
With the release of our Zoom Phone analytics and reporting features, we included easy-to-use templates to get you started!
Product
72 posts
Zoom Phone Analytics: Unlimited Data Retention
With Variphy Call Analytics for Zoom Phone, you can retain as much of your organization’s call log data as you need.
Variphy Zoom Phone Analytics: Four Zoom Phone Dashboard Widgets to Know
Variphy’s dashboards and widgets allow Zoom Phone users to visualize call queue activity in several ways — and it’s customizable to fit your needs.
Getting Started! Variphy Zoom Phone Call Analytics – Dashboard Widget Guide
With these features, Zoom Phone users can display call analytics data in their preferred format in just a few clicks.
How to Enable and Use a Webex Chatbot for Variphy Report Delivery
Once you have successfully created your Webex chatbot, it must be configured and enabled in Variphy. Learn how in this article.
How to Create and Configure a Webex Bot for Variphy Report Delivery
Did you know you can use a Webex chatbot for report delivery? In addition to scheduling reports for…
Variphy Zoom Phone Analytics: Play Audio Call Recordings in Call History Results
In Zoom Phone, calls can be recorded automatically or on demand. Regardless of the recording type, Variphy captures…
Customer Request: Custom Label Change for Cradle to Grave Reports
Customer requests are important to us because they provide valuable insights into the needs and expectations of our…
What is call reporting software?
Call reporting software — a business application that tracks and analyzes phone calls made to and from a…
New Feature! How to report on inactive agents, resource groups, or teams in Cisco UCCX!
It’s no secret that workers continue to leave the workforce in unprecedented numbers. Are you losing visibility to…
