Customer Success Story: Northwestern Health Unit (NWHU)
See how Variphy helped NWHU tackle challenges in managing and reporting call details.
CUCM
70 posts
Customer Success Story: Mountain Area Health Education Center
MAHEC faced significant difficulties in accumulating and analyzing call data due to the complexity and volume of their communications.
Customer Success: Midland Health
Midland Health struggled with their existing call data solution, which lacked the necessary insights into their calling environment.
Customer Success: Mercy Hospital
Mercy faced several critical challenges in managing their extensive communications network, including meeting data retention compliance requirements and difficulty in quickly identifying and tracking troubled calls.
Customer Success: Kelsey-Seybold Clinic
Kelsey-Seybold Clinic grappled with a lack of experience in their new phone system, operated with a small telecom staff, and were constrained by the limited reporting capabilities of their built-in CDR reporting tool.
Customer Success: Johns Hopkins All Children’s Hospital
Johns Hopkins All Children's Hospital needed a comprehensive call analytics to monitor call quality, troubleshoot issues, and report on usage metrics.
Customer Success: Cardtronics
Cardtronics lacked direct access to CUCM data, which led to slow issue resolution and limited visibility into system operations.
Customer Success: Liggett Vector Brands
Liggett Vector Brands required comprehensive call analytics to monitor call quality, troubleshoot issues, and report on usage metrics.
Coming Soon: Variphy 16.2
See what's new in the forthcoming v16.2 release!
5 Reasons Why You Need a Change Management Tool for CUCM
Here are five reasons why you should move your tracking out of spreadsheets and into a change management tool.
