Essential Checklist for Migrating to Cloud Calling: 9 Key Considerations

Are you considering migrating to cloud calling? This transition can streamline your communication infrastructure, but it requires careful planning. To ensure a smooth migration to cloud calling, we’ve compiled a comprehensive checklist of nine key factors to consider.

1. Maintain Cross-System Visibility.

When migrating in phases, it’s crucial to maintain visibility across both systems:

• How will you monitor call quality during the migration to cloud calling?
• What tools provide a unified view of your communication infrastructure?

2. Inventory Your Numbers.

Before migrating to cloud calling, take stock of your current phone numbers:

• What direct-inward-dial (DID) and directory numbers are in use?
• Are there unnecessary numbers you can eliminate during the migration?

3. Assess User Calling Plans.

Evaluate calling needs when migrating:

• What calling plans do different user groups require in the new system?
• Are there specialized needs for international or toll-free calling?

4. Optimize Your Migration Scope.

Be strategic about which phones to include when migrating to cloud calling:

• Can rarely used phones be decommissioned instead of migrated?
• Could some users transition to softphones or mobile apps?

5. Check Hardware Compatibility.

Ensure existing hardware supports your migration to cloud calling:

• Are your current physical phones compatible with the chosen cloud platform?
• Will you need to upgrade devices as part of the migration?

6. Analyze Group and Site Utilization.

Prioritize your order when when migrating:

• Which groups or sites should be migrated first based on call volumes or critical needs?
• Can you identify low-risk areas for an initial migration pilot?

7. Address Compliance and Data Retention.

Don’t overlook regulatory requirements:

• How will you ensure data retention compliance in the cloud environment?
• What measures will protect sensitive call data after migration?

8. Assess Your Current Infrastructure.

Take stock of your existing setup before migrating to cloud calling:

• How many phones are registered to your current system?
• Do you have an accurate inventory of all devices and users?

9. Secure Your Backups.

Protect your current configuration when migrating to cloud calling:

• Do you have recent backups of your existing call management system?
• Is there a comprehensive configuration backup of all components?

Ensure a Successful Migration With the Right Preparation

By addressing these key points, you’ll be well-prepared for migrating to cloud calling. Remember, thorough planning is essential to minimize disruptions and ensure a smooth transition for your organization.

Are you ready to start migrating to cloud calling? Learn more about how our MOOV Team can help you achieve your cloud calling migration goals.