Posted on May 9, 2023 in: Webex Calling by: Kyle Aebischer
The release of Variphy 15.0 brings call analytics and reporting to your Webex Calling platform. Variphy 15.0 is supported in an on-premises and Variphy Cloud deployment. You can generate reports on your Webex Calling and on-premises UCM environments in the same application! Check out our workshop on how to deployContinue Reading >
Posted on March 14, 2023 in: CDR Reporting, Webex Calling, Zoom Phone by: Jeff Young
Once you have successfully created your Webex chatbot, it must be configured and enabled in Variphy before it can be used for delivering Cisco CUCM, UCCX, & CUBE CDR Call Analytics reports and CUCM CDR alerts as an alternative to email. If you haven’t yet created your Webex chatbot, pleaseContinue Reading >
Posted on March 9, 2023 in: Webex Calling by: Kyle Aebischer
The Variphy Call Analytics for Webex Calling app will be available as an on-premises or Variphy Cloud* deployment. In this post, we will provide an overview of the deployment and integration of the Variphy application to your Webex Organization. Curious about Variphy on-premise vs. Variphy Cloud? Variphy’s on-premise solution mayContinue Reading >
Posted on March 7, 2023 in: CDR Reporting, Webex Calling, Zoom Phone by: Jeff Young
Did you know you can use a Webex chatbot for report delivery? In addition to scheduling reports for email and local repository delivery, a chatbot can send reports to you or a group of users. Learn how to create your Variphy Webex chatbot below! How to Create Your Variphy WebexContinue Reading >