Posted on March 14, 2023 in: CDR Reporting, Uncategorized, Webex Calling, Zoom Phone by: Jeff Young
Once you have successfully created your Webex chatbot, it must be configured and enabled in Variphy before it can be used for delivering Cisco CUCM, UCCX, & CUBE CDR Call Analytics reports and CUCM CDR alerts as an alternative to email. If you haven’t yet created your Webex chatbot, pleaseContinue Reading >
Posted on March 9, 2023 in: Webex Calling by: Kyle Aebischer
The Variphy Call Analytics for Webex Calling app will be available as an on-premises or Variphy Cloud* deployment. In this post, we will provide an overview of the deployment and integration of the Variphy application to your Webex Organization. Curious about Variphy on-premise vs. Variphy Cloud? Variphy’s on-premise solution mayContinue Reading >
Posted on March 7, 2023 in: CDR Reporting, Webex Calling, Zoom Phone by: Jeff Young
Did you know you can use a Webex chatbot for report delivery? In addition to scheduling reports for email and local repository delivery, a chatbot can send reports to you or a group of users. Learn how to create your Variphy Webex chatbot below! How to Create Your Variphy WebexContinue Reading >
Posted on January 19, 2023 in: As-Built Reporting, Webex Calling by: Trey Gonzalez
Recently, our customers requested a feature to help them assess their cloud readiness by identifying hardware revisions for their Cisco IP phones. Depending on the model, phones might require hardware version V03 or V04 to convert to the MPP firmware, which is required for cloud calling. In 13.1.0, Variphy As-BuiltContinue Reading >
Posted on January 17, 2023 in: CDR Reporting, UCCX Reporting, Webex Calling by: Jeff Young
With the arrival of Variphy 13.1 comes new features and improvements! Check out a few highlights below. What’s New? Computed CUCM Ring Time and C2G Sequence Persistence Ring time information is not natively included in CDR data. In 13.1, we created a computation to reflect the true ring time. DisplayContinue Reading >
