Category Archives: Webex Calling

How to Enable and Use a Webex Chatbot for Variphy Report Delivery

Posted on March 14, 2023 in: CDR Reporting, Uncategorized, Webex Calling, Zoom Phone by:

Once you have successfully created your Webex chatbot, it must be configured and enabled in Variphy before it can be used for delivering Cisco CUCM, UCCX, & CUBE CDR Call Analytics reports and CUCM CDR alerts as an alternative to email. If you haven’t yet created your Webex chatbot, pleaseContinue Reading >

How to Integrate Variphy with your Webex Calling Organization

Posted on March 9, 2023 in: Webex Calling by:

The Variphy Call Analytics for Webex Calling app will be available as an on-premises or Variphy Cloud* deployment. In this post, we will provide an overview of the deployment and integration of the Variphy application to your Webex Organization. Curious about Variphy on-premise vs. Variphy Cloud? Variphy’s on-premise solution mayContinue Reading >

How to Create and Configure a Webex Bot for Variphy Report Delivery

Posted on March 7, 2023 in: CDR Reporting, Webex Calling, Zoom Phone by:

Did you know you can use a Webex chatbot for report delivery? In addition to scheduling reports for email and local repository delivery, a chatbot can send reports to you or a group of users. Learn how to create your Variphy Webex chatbot below! How to Create Your Variphy WebexContinue Reading >

Cloud Readiness with Variphy As-Built Reporting for CUCM 

Posted on January 19, 2023 in: As-Built Reporting, Webex Calling by:

Recently, our customers requested a feature to help them assess their cloud readiness by identifying hardware revisions for their Cisco IP phones. Depending on the model, phones might require hardware version V03 or V04 to convert to the MPP firmware, which is required for cloud calling.   In 13.1.0, Variphy As-BuiltContinue Reading >

Variphy Version 13.1 Release is Coming!

Posted on January 17, 2023 in: CDR Reporting, UCCX Reporting, Webex Calling by:

With the arrival of Variphy 13.1 comes new features and improvements! Check out a few highlights below. What’s New? Computed CUCM Ring Time and C2G Sequence Persistence Ring time information is not natively included in CDR data. In 13.1, we created a computation to reflect the true ring time.  DisplayContinue Reading >