Posted on July 5, 2023 in: CDR Reporting, Dashboards and Widgets, Webex Calling, Zoom Phone by: Jeff Young
Version 15.1 brings improvements to our CUCM, Webex Calling, and Zoom Phone analytics and reporting solutions Version 15.1 has exciting new features and updates for our Webex Calling, CUCM, and Zoom Phone customers. It is now available for download here. Curious about what’s inside? Check out our 15.1 video forContinue Reading >
Posted on April 20, 2023 in: Zoom Phone by: Kyle Aebischer
Zoom Phone admins need vital data so they can manage their teams effectively. Who needs a physical phone, and who doesn’t? How are your users utilizing — or not utilizing — devices? Does activity vary between inbound and outbound calls? Are certain departments showing vastly different behaviors than others? WithContinue Reading >
Posted on April 13, 2023 in: Zoom Phone by: Jeff Young
Templates are essential to reporting applications, providing a great starting point that can be easily updated. Moreover, they help manage information; templates keep reports consistent no matter who generates them. With the release of our Zoom Phone analytics and reporting features, we included easy-to-use templates to get you started! OurContinue Reading >
Posted on April 12, 2023 in: Zoom Phone by: Jeff Young
It’s here! Variphy integration with Zoom Phone is now available on the Zoom App Marketplace. Variphy Call Analytics for Zoom Phone allows you to customize reports, configure and share dashboards, retain your data for as long as you need, and much more! Check out the following links for more information:Continue Reading >
Posted on April 6, 2023 in: Newsroom, Zoom Phone by: Jeff Young
Variphy, the preferred unified communications reporting and analytics software solution for over 1,500 businesses, announced today the release of Variphy 14.0, offering the feature Variphy Call Analytics for Zoom Phone. “Our latest release adds Variphy Call Analytics and Reporting support for Zoom Phone,” said Derek Falter, Director of Product Development.Continue Reading >
Posted on April 6, 2023 in: Zoom Phone by: Jeff Young
We are excited to announce the GA release of Variphy Call Analytics for Zoom Phone! With Variphy 14.0, organizations can leverage their Zoom Phone call data, display vital information on dashboards, and generate reports. Some of the key highlights of Variphy’s Zoom Phone analytics and reporting application: For more information, pleaseContinue Reading >
Posted on April 4, 2023 in: Zoom Phone by: Kyle Aebischer
With Variphy Call Analytics for Zoom Phone, you can retain as much of your organization’s call log data as you need. We understand the importance of generating reports and dashboards to look at a specific quarter, year, or multi-year for compliance, reporting, and trend analysis. For this reason, Variphy allowsContinue Reading >
Posted on March 23, 2023 in: Zoom Phone by: Kyle Aebischer
Regardless of the UC platform(s), if your organization is like most others we work with, you’re likely using hunt groups or call queues. How do you prefer to track their performance? When are the busy hours? Is each queue staffed appropriately? Many organizations come to us because they need betterContinue Reading >
Posted on March 21, 2023 in: CDR Reporting, Dashboards and Widgets, Zoom Phone by: Kyle Aebischer
We’re excited to deliver Variphy’s configurable dashboards and widgets to Zoom Phone users! With these features, Zoom Phone users can display call analytics data in their preferred format in just a few clicks. Variphy users can manage multiple dashboards, which can be configured with multiple widgets for CUCM, UCCX, CUBE,Continue Reading >
