Be prepared in uncertain times with Variphy
Over the last few months we have noticed an increase in license upgrades, many of our customers are…
Product
75 posts
Limitations of Cisco’s UCCX Reporting
In Variphy’s new release version 12.0 comes expanded functionality to provide reporting capabilities for Cisco Unified Contact Center…
Unlimited CDR Data is in reach
Using Cisco CAR will only get you so far when it comes to getting a clear picture of…
April Fools’ Day
With only one weekend until the funniest day of the year have you thought of what pranks you’ll…
Variphy CUCM Hacks
With the help of UC professionals, Variphy has become the de facto standard for CUCM reporting and it…
Kari’s Law, are you compliant?
On February 16th 2018 President Donald Trump signed into law H.R. 582 a legislation better known as Kari’s…
How to alert for possible Toll Fraud
Toll fraud is long-standing issue that impacts many organizations telephony systems. This illicit use of a telephony system…
Unraveling the CDR data from CUCM to make it useful and accessible
Most Cisco UC clients who have made the decision to go with CUCM fail to realize the investment…
IT Manager managing a large network
This week lets talk about the IT Manager managing a large network, perhaps with global resources deployed. You…
You’re an IT Manager on an Island
Ok, you’re an IT Manager and you’re managing not only Cisco UC infrastructure, but all the other network…
