How to alert for possible Toll Fraud
Toll fraud is long-standing issue that impacts many organizations telephony systems. This illicit use of a telephony system…
Product
69 posts
Unraveling the CDR data from CUCM to make it useful and accessible
Most Cisco UC clients who have made the decision to go with CUCM fail to realize the investment…
IT Manager managing a large network
This week lets talk about the IT Manager managing a large network, perhaps with global resources deployed. You…
You’re an IT Manager on an Island
Ok, you’re an IT Manager and you’re managing not only Cisco UC infrastructure, but all the other network…
Let me introduce myself
Let me introduce myself, I am the sales guy who sees all the angles. You may be thinking,…
Teaching Next Generation Youth Importance of CDR Analytics
Walt Disney once stated, “Around here, we don’t look backwards for very long… We keep moving forward, opening…
The Need for Variphy’s Call Analytics
Greetings from Variphy! My name is Dan Schmitt, a Systems Engineer at Variphy. I have been fortunate enough…
I hope I didn’t help get Diana fired…
Just last week I spoke with Jamie, Admissions Manager at an Illinois based University. Jamie had some concerns…
Deleting/Resetting ITL, Trust List or Security Settings with Variphy Insight
Since the introduction of CUCM 8.0, the need to delete or reset ITL/Trust List settings on Cisco IP…
