Variphy Zoom Phone Analytics: How to restrict data visibility for users
Not every user is a system administrator in your organization’s applications — nor should they be. Some supervisors…
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Variphy Zoom Phone Analytics: Reporting on Inactive Users
Regardless of your organization’s calling platforms, it’s vital to know if your users are utilizing them correctly. Many…
Video: Variphy Call Analytics for Zoom Phone
Variphy’s Call Analytics for Zoom Phone will allow you to search, analyze, and report on your team’s Zoom…
Customer Request! Now Select Multiple CUBEs to Include in a Single Report
Are you using Cisco CUBE in your UC environment? Occasionally, customers have unique scenarios in their unified communications…
Download 16 Sample UCM CDR Reports!
Are you curious about what Variphy can do for your organization? Take a moment to download a set…
CDR & Spreadsheets… 5 things to know!
Cisco Call Detail Records (CDR) have a lot of data, very overwhelming if you ask me, and I…
Be prepared in uncertain times with Variphy
Over the last few months we have noticed an increase in license upgrades, many of our customers are…
Limitations of Cisco’s UCCX Reporting
In Variphy’s new release version 12.0 comes expanded functionality to provide reporting capabilities for Cisco Unified Contact Center…
Unlimited CDR Data is in reach
Using Cisco CAR will only get you so far when it comes to getting a clear picture of…
April Fools’ Day
With only one weekend until the funniest day of the year have you thought of what pranks you’ll…
