Customer Request: Custom Label Change for Cradle to Grave Reports
Customer requests are important to us because they provide valuable insights into the needs and expectations of our…
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What is call reporting software?
Call reporting software — a business application that tracks and analyzes phone calls made to and from a…
New Feature! How to report on inactive agents, resource groups, or teams in Cisco UCCX!
It’s no secret that workers continue to leave the workforce in unprecedented numbers. Are you losing visibility to…
Did you know? Variphy has report templates for UCM, UCCX, and CUBE Reporting!
Streamline your reporting with Variphy templates! Templates are essential to reporting applications, providing a great starting point that…
Variphy Zoom Phone Analytics: How to restrict data visibility for users
Not every user is a system administrator in your organization’s applications — nor should they be. Some supervisors…
Variphy Zoom Phone Analytics: Reporting on Inactive Users
Regardless of your organization’s calling platforms, it’s vital to know if your users are utilizing them correctly. Many…
Video: Variphy Call Analytics for Zoom Phone
Variphy’s Call Analytics for Zoom Phone will allow you to search, analyze, and report on your team’s Zoom…
Customer Request! Now Select Multiple CUBEs to Include in a Single Report
Are you using Cisco CUBE in your UC environment? Occasionally, customers have unique scenarios in their unified communications…
Download 16 Sample UCM CDR Reports!
Are you curious about what Variphy can do for your organization? Take a moment to download a set…
CDR & Spreadsheets… 5 things to know!
Cisco Call Detail Records (CDR) have a lot of data, very overwhelming if you ask me, and I…
