Healthcare Archives - Page 2 of 2

May 9, 2024

‘Above and Beyond’: Variphy Solutions Help Healthcare Organization Improve Service Quality

When JCH looked for a powerful analytics solution to explore their Cisco Unified Communications Manager (CUCM) data, they discovered Variphy’s solutions.

Customer Success

ByCustomer Success

April 12, 2024

Health System Saves $15K Annually After Implementing Variphy

Whether investigating robo-callers or evaluating PSTN trunking usage, retrieving data quickly and accurately proved to be a significant challenge for TriHealth.

Customer Success

ByCustomer Success

January 24, 2024

Health services provider generates Variphy reports to identify, resolve issues quickly

Lifeline Australia is a leading mental health services provider in Australia. It runs 42 contact centers across the country, providing online, digital, and PSTN calls. Lifeline Australia fields an average of 3,000 calls a day.

Customer Success

ByCustomer Success

January 11, 2024

Healthcare system ensures customer service satisfaction through better insight with Variphy

With over 16,000 devices in their system, WakeMed's voice engineers and management team needed a solution to help them stay on top of their environment and continue to deliver quality customer service.