Optimize Multi-platform Call Reporting With Variphy
Discover how Variphy simplifies multi-platform call reporting with a single-pane solution for Cisco, Microsoft Teams, Webex, and Zoom Phone environments.
CUBE
7 posts
Customer Success Story: WakeMed Health & Hospitals
Learn how Variphy helps WakeMed's voice engineers and administrators gain better visibility into their calling environment.
How to Isolate Calls for CUBE Reports
Recently, many of our customers have shown a growing interest in migrating to a cloud calling platform — namely, Webex Calling, Zoom Phone, and Microsoft Teams Phone.
Healthcare system ensures customer service satisfaction through better insight with Variphy
With over 16,000 devices in their system, WakeMed's voice engineers and management team needed a solution to help them stay on top of their environment and continue to deliver quality customer service.
Troubleshooting CUBE “No Data Found” in Variphy’s CUBE Analytics
Here’s what you can do to troubleshoot in Variphy’s CUBE analytics when data cannot be found.
CUBE Analytics Setup & Configuration
Processing data from CUBE supplies a more holistic view of an organization’s PSTN calling. CUBE does not have to route calls to a CUCM cluster; it can route calls to a third-party application like a fax server or an interactive voice response system.
Customer Request! Now Select Multiple CUBEs to Include in a Single Report
Are you using Cisco CUBE in your UC environment? Occasionally, customers have unique scenarios in their unified communications…
