We are thrilled to announce that Variphy 16.0 will introduce support for Microsoft Teams Phone! With this latest add-on feature, you can leverage Variphy’s powerful analytics and reporting solutions to get insight into your Microsoft Teams Phone data.
Here are some of the most anticipated highlights of Reporting and Analytics for Microsoft Teams Phone:
Unlimited data retention: Keep your call data for as long as you like. Stay in compliance with data retention laws and policies.
Expanded reporting capabilities: Allow non-administrative users to create and run their own reports. Share reports with other users in your organization via email, chatbot, or SFTP delivery.
Multi-platform support: Analyze and report on your call data for Microsoft Teams Phone, Webex Calling, Zoom Phone, CUCM, UCCX, and CUBE in a single pane of glass. Get an accurate view of your customer experience using one interface.
Advanced dashboard functionalities: Customize dashboards with drag-and-drop widgets. Share dashboards with other users in the organization via permalinks. (Available in 16.1.)
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