Government agency uses Variphy to reduce customer wait time by 30%
A U.S. government agency, which assists internal technical support and external customers, needed real-time metrics for over 9,000 devices across hundreds of sites.
Join Team Variphy at WebexOne
Join Team Variphy at WebexOne in Anaheim, California, on October 24-26 to learn about our cloud calling analytics solution.
Now Available: Variphy 15.2
Variphy 15.2 is now available for download! Whether you’re a Cisco CUCM, Webex Calling DI/MT, or Zoom Phone administrator, you’ll want to upgrade to take advantage of new features.
Deep Dive: Variphy 15.2
Ready for the latest enhancements to our analytics and reporting solutions for Zoom Phone, Webex Calling Dedicated Instance (DI), Webex Calling Multi-tenant (MT), and Cisco Unified Communications Manager (CUCM)?
Coming Soon: Variphy 15.2
In our upcoming release, we’ve included something for all our customers, whether using on-premises CUCM, Webex Calling Dedicated Instance (DI), Webex Calling Multi-Tenant (MT), or Zoom Phone.
See you at Zoomtopia!
Zoomtopia provides a great opportunity for the UC community to share the latest tech developments, strategies, and insights. We’re excited to exhibit and meet customers and industry professionals like you.
Synergy in the Windy City
Last week, many of our teams — Customer Success, Operations, Systems Engineering, Quality Assurance, Software Development, and Product Management — got together in Chicago for a meetup.
Call Analytics Software Essentials: Ease of Use
In our third and final post in the Software Essentials series, we will cover ease of use and its importance in a call analytics solution.
Call Analytics Software Essentials: Ease of Configuration
In this second part of our Call Analytics Software Essentials series, we’ll cover the importance of the ease of configuration of an application.
Call Analytics Software Essentials: Ease of Deployment
Ease of deployment refers to how easily a software application can be installed, configured, and deployed. It is also the ease with which software can be distributed to end users or installed on different machines, operating systems, or cloud platforms.
