Cloud Readiness with Variphy As-Built Reporting for CUCM 

Posted on April 18, 2024 in: As-Built Reporting by: Trey Gonzalez

Migrating from on-premises to a cloud calling platform? Assess cloud readiness by identifying hardware revisions for your Cisco IP phones.

Breaking Down Common UCCX Issues

Posted on April 16, 2024 in: Workshop by: Jeff Young

Our systems engineers dive into the most common UCCX issues like cluster configuration, Finesse user configuration, report discrepancies, and more.

3 Things to Do Before Migrating to Cloud Calling

Posted on April 15, 2024 in: Resources by: Jeff Young

3 Things to Do Before Migrating to Cloud Calling

Is your organization prepared to migrate from on-premises to the cloud? Here are three things to do before migrating to cloud calling.

Health System Saves $15K Annually After Implementing Variphy

Posted on April 12, 2024 in: Success Stories by: Customer Success

Whether investigating robo-callers or evaluating PSTN trunking usage, retrieving data quickly and accurately proved to be a significant challenge for TriHealth.

6 Essential Reporting Templates for Microsoft Teams Call Analytics

Posted on April 11, 2024 in: Microsoft Teams Calling by: Jeff Young

Here are six essential reporting templates provided by Variphy that can help you maximize the benefits of Microsoft Teams Phone analytics.

Why Your Organization Needs Call Analytics

Posted on April 5, 2024 in: Newsroom by: Jeff Young

Call analytics can provide insights that allow you to optimize your operations, improve customer service, and drive better business outcomes.

How UCaaS Improves Work and Collaboration

Posted on March 27, 2024 in: Resources by: Jeff Young

UCaaS platforms enable seamless communication and improved customer experience. See how our powerful solutions can help you optimize your UCaaS environment.

Variphy Call Analytics vs. Cisco Unified Intelligence Center (CUIC)

Posted on March 26, 2024 in: Resources by: Phil Corbin

Variphy CUIC No reporting row limitations Reporting rows limited to 8000 Highly customizable reporting without field restrictions Reliant on CUIC canned reports with limited customization options Up to 25 widgets per dashboard Limited to 10 widgets per dashboard Easy-to-use interface geared toward end users and managers Interface geared toward administratorsContinue Reading >

Optimize Your New Cloud Communications Environment

Posted on March 26, 2024 in: Resources by: Jeff Young

Optimize your new cloud communications environment with advanced reporting and analytics. Gain insights, automate change tracking, and monitor user adoption.

Why Role-Based Access is Critical for Securing Cloud Calling Data

Posted on March 25, 2024 in: Resources by: Jeff Young

Role-based permissions provide a systematic and policy-driven way to manage data access. Learn more about this critical feature, available with Variphy.

Download Variphy 16.0: Core Enhancements and Add-on Teams Phone Integration

Posted on March 22, 2024 in: Software Release by: Jeff Young

Variphy 16.0 features major new capabilities and improvements to our solutions. Upgrade your call analytics and reporting today!

Congratulations to our February Cultural Collaborator Award Recipients!

Posted on March 20, 2024 in: Newsroom by: Variphy Team

We are honored to celebrate Jeff Young and Jim Oddie as our February 2024 Cultural Collaborators!

Countdown to Enterprise Connect 2024: Join Team Variphy in Orlando!

Posted on March 20, 2024 in: Events by: Jeff Young

Visit booth 1302 to see how our solutions provide clear visibility into call data, enabling you to maximize returns and drive your business forward.

International Bank Achieves Better Visibility and Reporting with Variphy

Posted on March 19, 2024 in: Success Stories by: Customer Success

Learn how CRDB Bank used Variphy to streamline operations, enhance reporting, and improve customer satisfaction.

Optimize Your Microsoft Teams Phone Environment with Variphy

Posted on March 18, 2024 in: Microsoft Teams Calling by: Jeff Young

Optimize Microsoft Teams Phone with Variphy. Gain visibility into key metrics, get unlimited data retention, take advantage of multi-vendor support, and more.

Migrating Your Communications to the Cloud? Here’s How We Can Help

Posted on March 13, 2024 in: Resources by: Jeff Young

Migrate to cloud calling with confidence using Variphy to document configurations, track adoption, report across platforms, monitor changes, and more.

Advanced Call Analytics for Microsoft Teams Phone

Posted on March 12, 2024 in: Microsoft Teams Calling by: Jeff Young

Learn more about Variphy’s Microsoft Teams Phone integration: data retention, report sharing, cross-platform visibility, and more!

Looking forward to Enterprise Connect? We are!

Posted on March 8, 2024 in: Events by: Jeff Young

Team Variphy is gearing up for another exciting Enterprise Connect on March 25-28 in Orlando, Florida. Visit us at booth 1302 to chat!

Prepare to Migrate to Cloud Calling with Variphy

Posted on March 1, 2024 in: Resources by: Jeff Young

The process of migrating from on-prem to cloud requires thoughtful planning and execution. Variphy can help you make it easy.

High-level Dashboards and Reports for Zoom Phone

Posted on February 28, 2024 in: Workshop by: Jeff Young

High-level Dashboards and Reports for Zoom Phone

Variphy offers customizable reports and dashboards to suit your needs, whether you require high-level overviews or need to dig into granular data.