Maximizing Your Cisco UCM Investment
To get the most out of your Cisco UCM system, it’s essential to move beyond basic management and embrace advanced analytics.
Call Analytics
86 posts
Customer Success Story: TrueBlue
For TrueBlue, the search for a reliable reporting solution for their 7,000 endpoints led to Variphy.
Customer Success Story: Carolina Cat
Carolina Cat sought better visibility into the performance of their Cisco UC platform to measure and optimize call interactions.
Customer Success Story: Princess Auto
See how Princess Auto gained better visibility into the usage of their Cisco Collaboration phone system with Variphy.
Customer Success Story: Northwest Community Credit Union
With a large network of branches, Northwest Community Credit Union needed a reliable and efficient way to support smooth operations across all locations.
Customer Success Story: City of North Augusta
With limited time and resources, the City of North Augusta required software that was easy to use and backed by strong technical support.
Customer Success Story: The University of Winnipeg
Read how The University of Winnipeg saved thousands on potentials toll fraud charges with Variphy analytics and reporting.
Role-based Permissions for Webex Calling Users with Variphy
Managing access to data and reporting tools can be a real challenge for organizations using Webex Calling. Variphy’s…
Customer Success Story: Sacred Heart University
Learn how Sacred Heart University gained a powerful reporting tool that enhanced their existing CUCM setup.
5 Ways Call Analytics Can Transform Your Customer Service
Customer service isn’t just about resolving issues anymore — it’s about creating lasting relationships. Customers today expect fast,…
