With the rise of remote work and dispersed teams, having reliable and efficient communication tools is essential for organizations. Microsoft Teams Phone emerges as a comprehensive solution, seamlessly integrating with the widely adopted Microsoft Teams platform to enhance the way businesses connect and collaborate.


What is Microsoft Teams Phone?


Microsoft Teams Phone is a cloud-based telephone solution that extends the capabilities of Microsoft Teams to include enterprise-grade calling features like auto attendants, Private Branch Exchange (PBX), and more. It enables users to make, receive, and manage calls directly within the Teams interface.


Key Features:

  • Integrated Calling: With Microsoft Teams Phone, users can place and receive calls directly within the Teams app. This eliminates the need for an external calling service or app switching and removes any long-distance charges on internal calls.
  • Enterprise-Grade: A full range of calling features, including call forwarding, voicemail, call queues, auto attendants, and even music to play while on hold.
  • Global Reach: Microsoft Teams Phone uses the power of Microsoft’s cloud, providing global coverage and ensuring reliable connectivity for teams across different locations.
  • Multiple Devices: Teams Phones covers devices from desk phones to conference phones, and meeting room systems.
  • Collaborative Calling: Enhance teamwork with features like shared voicemail and call delegation, enabling teams to collaborate more effectively and ensure no communication is missed.
  • Security: Microsoft Teams Phone adheres to industry-leading security and compliance standards, ensuring data privacy and protection for sensitive communications.

The Benefits of Using Microsoft Teams Phones


Microsoft Teams Phone promotes productivity as employees don’t have to switch between multiple applications. This consolidation not only simplifies workflows but also reduces the likelihood of missed communications. Teams Phone streamlines workflow, saves time, and minimizes distractions.

In terms of cost-effectiveness, adopting Microsoft Teams Phone can lead to substantial savings by eliminating the need for separate phone systems and reducing maintenance and infrastructure costs.

Additionally, its scalability ensures that organizations can easily adapt to evolving business needs, effortlessly expanding their communication infrastructure as their teams grow. With Microsoft’s ongoing investment in the Teams platform, including the addition of new features and capabilities, Teams Phone offers a future-proof solution that keeps businesses aligned with evolving communication requirements.


Get Visibility Into Your Teams Phone Data


Microsoft Teams Phone offers a seamless and integrated telephone solution that empowers teams to collaborate more effectively, regardless of their location. With such a powerful platform, it’s vital to use an analytics and reporting solution to get visibility into your call data. Variphy’s integration with Teams Phone allows you to generate or schedule detailed reports, set role-based permissions, retain unlimited call data, and more.

Ready to see your Teams Phone data the right way? Learn more about Variphy Reporting and Analytics for Microsoft Teams Phone.