Customer Success: Liggett Vector Brands
Liggett Vector Brands required comprehensive call analytics to monitor call quality, troubleshoot issues, and report on usage metrics.
Quickstart Guide to Webex Calling Analytics
Jump-start your analytics and reporting workflow! Watch our guide to Webex Calling analytics to learn how to get started quickly.
Optimize Call Reporting With Grouping Statistics
Learn how to leverage Variphy's powerful Grouping Statistics functionality to optimize call reporting and get the most out of your data.
Coming Soon: Variphy 16.2
See what's new in the forthcoming v16.2 release!
5 Reasons Why You Need a Change Management Tool for CUCM
Here are five reasons why you should move your tracking out of spreadsheets and into a change management tool.
Migrating Your Communications to the Cloud? Here’s How We Can Help
Making the transition from an on-premises communications platform to a cloud calling solution is a major undertaking for any organization. The process can be daunting, but we’re here to help make your migration smooth and successful every step of the way.
Customer Success: NCH Healthcare System
NCH Healthcare System faced challenges with their call analytics tools. They searched for a comprehensive solution and found Variphy.
Quickstart Guide to Webex Calling Dashboards
New to Webex Calling dashboards? Watch this webinar and learn how to get started quickly!
What is the Difference Between Webex Dedicated Instance and Webex Multi-tenant?
As the unified communications landscape continues to evolve, there are more and more cloud calling platforms to choose from. Variphy has a large customer base of Cisco Unified Communications Management (CUCM) users, and we are seeing many of our customers use the Cisco FLEX licensing and move to a Webex Calling platform.
Measuring Cisco Collaboration User Adoption
Reporting on your UC environment will help you determine how well your users are utilizing their new phones, or if they need more training.