Navigating the On-Premises to Cloud Migration: Key Insights from Variphy’s CEO

In a recent interview with UC Today, Variphy CEO Layne Hoo discussed the trends and challenges businesses are facing as they navigate the transition from on-premises to cloud-based communication systems.

Hoo outlined the diverse landscape he’s observed among Variphy’s customers, which range from those who have fully migrated to the cloud to those who are maintaining a hybrid environment with both on-premises and cloud solutions. A common theme emerging is the need for consistent visibility and data retention across these disparate systems.

“Many of them have come from years of on-premises systems,” Hoo said. “As they move or add cloud to their environment, they’re looking for the same visibility, the same data retention, and the same insights as to how things are working.”

When it comes to planning a successful migration, Hoo emphasized the importance of understanding the existing on-premises environment before making the leap. “It really comes down to what the organization is looking for as we think about complexities like what calling permissions users should have, who even needs a physical phone, and what is the work-from-home versus return-to-office dynamic looking like.”

Variphy works closely with customers to gather data on their current usage and identify areas where they can streamline or optimize their communication infrastructure before transitioning to the cloud. This upfront analysis helps ensure a more seamless migration and sets the stage for ongoing visibility and performance monitoring.

One of the key challenges Hoo highlighted is the need to maintain access to historical data, even after decommissioning on-premises systems. “If those CM servers are no longer accessible, they’re in a rough spot, and we can absolutely bridge the gap there.”

Variphy’s solutions allow customers to retain and access their communication data across both on-premises and cloud environments, ensuring compliance and the ability to conduct investigations or generate reports as needed.

As businesses continue to navigate the complexities of cloud migration, Hoo’s insights underscore the importance of partnering with the right technology provider to ensure a successful transition and ongoing visibility into communication data and usage.