Variphy’s Approach to Streamlining UC Cloud Migration and Multi-platform Management

In a recent interview with UC Today, John C’de Baca, VP of Strategy and Business Development at Variphy, discussed the challenges and strategies for organizations migrating their Unified Communications (UC) to the cloud and managing multi-platform environments.

C’de Baca highlighted the complexities organizations face as they transition from on-premises solutions like CUCM to cloud-based platforms such as Microsoft Teams, Webex Calling, or Zoom Phone. 

“What we’ve noticed is that customers are stuck in analysis paralysis,” C’de Baca said. “They’re hesitant to move forward, primarily because their environment has changed significantly over the past ten years.”

Variphy addresses these challenges through a three-pronged approach: migration, operations, and optimization. C’de Baca emphasized the importance of understanding the current on-premises environment before making the move to the cloud. “We’ve got a tool that you can run not only on the on-premise solutions like CUCM in particular, but also allows you to give visibility into what that end state is when you get to Microsoft Teams, Cisco Webex, or Zoom Calling.”

This approach helps organizations clean up their existing configurations, understand which users and devices are still valid, and make informed decisions about what to migrate to the cloud.

Managing Multi-Platform Environments

C’de Baca also addressed the growing trend of organizations adopting multi-platform approaches to their UC and collaboration tools. He explained that this trend is driven by various factors, including existing investments in Cisco infrastructure, the ease of Microsoft’s licensing model, and the popularity of Zoom during the COVID-19 pandemic.

“With Variphy, you can actually have a tool that allows you to get visibility across multiple platforms,” C’de Baca said. This cross-platform visibility is crucial for organizations operating in hybrid or multi-platform environments.

Addressing Compliance and Security

For highly regulated industries like healthcare, finance, and government, Variphy offers solutions to maintain compliance and security across different UC platforms. C’de Baca highlighted the importance of maintaining multi-year call detail records (CDRs).

“We can provide that storage and allow for visibility into those particular types of call detail records,” he said, emphasizing Variphy’s ability to help organizations meet regulatory requirements across different industries.

The Future of UC Management

As organizations continue to navigate the complexities of cloud migration and multi-platform UC environments, solutions like those offered by Variphy are becoming increasingly important. By providing comprehensive visibility, data retention, and management capabilities across both on-premises and cloud-based systems, Variphy is helping businesses optimize their UC infrastructure and ensure a smooth transition to the cloud.