Drive Smarter Migrations With Variphy’s CUCM Dormant Phones Report

As organizations move from Cisco Unified Communications Manager (CUCM) to cloud-based calling solutions like Microsoft Teams, Webex, and Zoom Phone, many come across a hidden inefficiency: migrating unused or inactive devices, which increase costs and complexity.

As a channel partner, you play a critical role in helping customers streamline this transition. Variphy’s CUCM Dormant Phones Report is a powerful tool that can enable your customers in identifying dormant devices, reducing unnecessary expenses, and making their migrations more efficient.

Why This Matters for Channel Partners

A costly and inefficient migration can slow down cloud adoption and create unnecessary hurdles for your customers. One of the most common yet overlooked challenges is moving phones that no one is using.

By leveraging Variphy’s CUCM Dormant Phones Report, you can help your customers:

• Identify unused devices that haven’t been active for months or years.
• Optimize their resources by decommissioning or reallocating inactive phones.
• Reduce migration costs by eliminating unnecessary devices before the transition.
• Make informed, data-driven decisions that improve efficiency and scalability.

For you as a channel partner, this means stronger relationships with your customers by delivering measurable cost savings. When you position your services as essential to a successful cloud migration, you can drive efficiency that makes future projects smoother and more profitable.

How the CUCM Dormant Phones Report Helps Your Customers

Clear Visibility Into Phone Usage

Customers get a full view of their CUCM-registered devices, pinpointing those with little or no activity so they can take informed action before migration.

Cost Savings and Resource Optimization

By identifying and removing inactive phones, customers can reduce licensing, maintenance, and hardware costs.

Smarter Planning for Cloud Migration

The report helps customers analyze long-term usage trends, ensuring that only the most relevant devices move to their cloud platform.

Scalable for Any Customer Environment

Whether managing hundreds or thousands of devices, this report adapts to any UC environment, making it a valuable tool for enterprises of all sizes.

How It Works

• Set a Usage Threshold: Customers define a timeframe (such as six months or one year) to flag inactive devices.
• Analyze Call Data: The report identifies phones that haven’t made or received calls within that timeframe.
• Take Action: Customers can remove, reallocate, or investigate flagged devices before migration.

Check out our workshop on generating reports on dormant and underutilized phones to see how easy the process can be for your customers:

Why Channel Partners Should Offer This Report

By integrating Variphy’s CUCM Dormant Phones Report into your services, you can:

• Differentiate your offerings by providing actionable insights that improve cloud migrations.
• Deliver measurable ROI to customers, strengthening trust and long-term partnerships.
• Simplify and speed up the migration process, improving overall efficiency.
• Position yourself as a trusted advisor, not just a vendor.

Help Your Customers Migrate Smarter

As a channel partner, your ability to optimize cloud migrations directly impacts your customers’ success. Variphy’s CUCM Dormant Phones Report gives you the data-driven insights you need to reduce costs, eliminate inefficiencies, and deliver better migration outcomes.

Let’s discuss how you can add this tool to your service offerings. Contact us today.