Category Archives: CDR Reporting

Proof of Concept . . . What Is It Good For?

Posted on January 5, 2023 in: CDR Reporting by:

typeset proof of concept

One of the most important steps in product evaluation is proof of concept (PoC). A PoC is evidence that a business idea works. What better way to get a feel for a product’s ease of use and functionality than installing it in your environment with your data?   During your PoC,Continue Reading >

Download 16 Sample UCM CDR Reports!

Posted on December 28, 2022 in: CDR Reporting by:

Variphy Cisco UCM Report and Analytics

Are you curious about what Variphy can do for your organization? Take a moment to download a set of 16 sample reports! Whether you’re a seasoned veteran or a beginner with Variphy, downloading our compelling sample report is absolutely the best way to get started. Bonus! Once you’re Variphy solutionContinue Reading >

CDR & Spreadsheets… 5 things to know!

Posted on November 15, 2020 in: CDR Reporting by:

Cisco CDR Reporting & Call Analytics

Cisco Call Detail Records (CDR) have a lot of data, very overwhelming if you ask me, and I have over 12 years of Call Analytics experience.  A CDR is a comma delimited file that can easily be opened in a spreadsheet, but you’ll quickly realize how much data there isContinue Reading >

Measuring Cisco Collaboration User Adoption

Posted on September 18, 2020 in: CDR Reporting by:

So you successfully have your Cisco Unified Communications (UC)/Collaboration solution running smoothly now. You’ve migrated off your legacy PBX, managed to port over what users think is same internal dial plan, and have trained them on how to use most, if not all of, the features on that shiny newContinue Reading >

Be prepared in uncertain times with Variphy

Posted on March 10, 2020 in: CDR Reporting by:

cdr reporting covid-19

Over the last few months we have noticed an increase in license upgrades, many of our customers are looking to expand their total supported device quantities. We’ve learned that this is primarily due to the unprecedented changes resulting from COVID-19 (Corona Virus Disease). In an attempt to minimize the spread ofContinue Reading >

With Variphy, day to day tasks become less stressful

Posted on November 12, 2019 in: CDR Reporting, Customer Reviews, UC Engineer Review by:

Alex Pop

Alex PopVoice and Video Collaboration EngineerBuffalo, New York I’ve been in the Information Technology field for over 15 years. While I’ve worn many different hats, the majority of my career has been focused on telephony. I have felt the struggles of designing, managing, and maintaining both small and large scale UnifiedContinue Reading >

Unlimited CDR Data is in reach

Posted on July 8, 2019 in: CDR Reporting by:

Cisco CAR Langoliers

Using Cisco CAR will only get you so far when it comes to getting a clear picture of what you need from your CUCM data. You also may not be in compliance with corporate policies. If you’ve ever been asked for a report like adoption, capacity utilization, sales activity, callContinue Reading >

April Fools’ Day

Posted on March 29, 2019 in: CDR Reporting by:

With only one weekend until the funniest day of the year have you thought of what pranks you’ll be playing on your coworkers? With time running out I thought I’d share 3 of my favorite practical jokes. Variphy is not just serious analytics, we’re a complete stack! Use our softwareContinue Reading >

Gartner has listed Variphy as a leading Technology Provider for Unified Communications and Cisco UC Tools Solutions

Posted on September 9, 2018 in: CDR Reporting, Customer Reviews by:

Gartner has listed Variphy as a leading Technology Provider for Unified Communications and Cisco UC Tools Solutions.

Gartner has listed Variphy as a leading Technology Provider for Unified Communications and Cisco UC Tools Solutions. Unified Communication customers were asked to provide in-depth feedback on Variphy’s Cisco CDR Reporting and Analytics software which was then rigorously vetted by Gartner (the world’s leading research and advisory company) to ensureContinue Reading >