Variphy 16.0
introduces add-on support for Microsoft Teams Phone and more
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Solutions
Call Analytics
Call Search
Call Flow
Call Busy Hours
Hunt Group & Queue Performance
Answer & Abandonment Rates
Identify Dormant & Underutilized Devices
Contact Center Analytics
Call Queue Performance
Agent State Activity
Time Interval Trends
Real-time Wallboards
Supervisor Team Visibility
Dial Plan Management
DID Capacity Planning
Eliminate Spreadsheet Tracking
View & Manage DID Block Usage
Change Management
Document Changes to Key Configurations
Inventory Phone Serial Numbers
Report on Hunt Pilot Call Flows
Remote Phone Control
Change Background Images & Ring Tones
Clear ITL Files & Manage Device Settings
Test & Troubleshoot Phones Remotely
Call Analytics
Call Search
Call Flow
Call Busy Hours
Hunt Group & Queue Performance
Answer & Abandonment Rates
Identify Dormant & Underutilized Devices
Contact Center Analytics
Call Queue Performance
Agent State Activity
Time Interval Trends
Real-time Wallboards
Supervisor Team Visibility
Dial Plan Management
DID Capacity Planning
Eliminate Spreadsheet Tracking
View & Manage DID Block Usage
Change Management
Document Changes to Key Configurations
Inventory Phone Serial Numbers
Report on Hunt Pilot Call Flows
Remote Phone Contol
Change Background Images & Ring Tones
Clear ITL Files & Manage Device Settings
Test & Troubleshoot Phones Remotely
Platforms
Overview
Cisco
Webex Calling
Zoom Phone
Microsoft Teams
Overview
Cisco
Webex Calling
Zoom Phone
Microsoft Teams
Resources
Support Center
Overview
Downloads
Knowledge Base
User Guides
Our Technical Services Agreement
EOL Notices
What's New
Voice Blog
Support Center
Overview
Downloads
Knowledge Base
User Guides
Our Technical Services Agreement
EOL Notices
What's New
Voice Blog
Webinars
Success Stories
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Posts by Customer Success :
Health System Saves $15K Annually After Implementing Variphy
, Posted on April 12, 2024 in
Success Stories
International Bank Achieves Better Visibility and Reporting with Variphy
, Posted on March 19, 2024 in
Success Stories
‘I need that solution!’: County government leverages Variphy to customize reports
, Posted on February 21, 2024 in
Success Stories
Customer service teams leverage Variphy to make data-backed decisions, improve productivity
, Posted on January 31, 2024 in
Success Stories
Health services provider generates Variphy reports to identify, resolve issues quickly
, Posted on January 24, 2024 in
Success Stories
Healthcare system ensures customer service satisfaction through better insight with Variphy
, Posted on January 11, 2024 in
Success Stories
Variphy helps county resolve challenges with abandoned calls
, Posted on December 19, 2023 in
Success Stories
Credit union chooses Variphy for better insights after migrating to Webex Calling
, Posted on December 5, 2023 in
Success Stories
‘Phenomenal’ support and analytics solutions help hospital stay on top of CUCM data
, Posted on November 16, 2023 in
Success Stories