Top 5 Webinars of 2024

This year was packed with webinars that delivered tips, tricks, and best practices, helping customers tackle some of the most pressing challenges with their calling environments. Let’s break down the highlights and what you can gain from these sessions.

1. Navigating Migration: Variphy’s Cloud Calling Journey Guide

Thinking about moving to cloud calling but feeling overwhelmed? This webinar was your GPS for a smooth migration.

• Strategic Migration Plans: Tips to ensure a seamless transition to cloud-based communication systems.
• Pitfall Prevention: Insights into common challenges and how to sidestep them.
• Measuring Success: Easy-to-use metrics to track your migration’s progress and effectiveness.

Our MOOV Team broke down the process with relatable examples, making even the most complex steps feel manageable. If you’ve been hesitant about the cloud, watch this webinar to gain the confidence to take the leap.

Watch it here. 

2. Preview: Variphy 16.4

Staying ahead means knowing the latest features before anyone else. This session offered a sneak peek of the exciting features released in v16.4. 

• Zoom Cradle-to-Grave Reporting: A powerful addition to enhance reporting precision.
• Enhanced Search Criteria: Faster, more refined search capabilities to save time.
• Customer Experience Essentials for Webex Calling: Tools designed to help you better serve and engage with customers.

Attendees left equipped with a game plan to leverage these updates right away.

Watch it here.

3. Identifying and Analyzing Call Events in CUBE

Few things are as frustrating as dropped calls or incomplete connections. This webinar tackled those pain points head-on.

• Diagnosing Call Issues: Techniques to identify whether problems stem from internal errors or carrier issues.
• Practical Troubleshooting: Step-by-step methods to improve call reliability and quality.

This session provided a walkthrough that helped customers improve their CUBE reporting and optimize their operations.

Watch it here.

4. Streamline Teams Phone Reporting With Templates

This session showed customers how to turn Microsoft Teams Phone reporting into a streamlined, efficient process.

• Customizable Templates: How to adapt Variphy’s Teams Phone templates to meet your specific reporting needs.
• Workflow Improvements: Best practices for saving time and reducing manual tasks.

Through this webinar, our customers learned how to save time without sacrificing accuracy of their reports.

Watch it here.

5. Variphy Wellness Check

Keeping your Variphy system running smoothly is critical for long-term success.

• System Health Checks: How to ensure feature functionality and manage disk space effectively.
• Proactive Maintenance: Tips to avoid downtime and keep performance at its peak.

Systems engineers Jon and Brian walked through how to keep your Variphy application in top shape.

Watch it here.

Gear Up for 2025

Missed these sessions? Catch up now so you can head into 2025 with an optimized calling environment and efficient workflow. And if you’re all caught up, make sure to register for our January webinars.