How UCaaS Improves Work and Collaboration

Posted on March 27, 2024 in: Resources by: Jeff Young

UCaaS platforms enable seamless communication and improved customer experience. See how our powerful solutions can help you optimize your UCaaS environment.

Variphy Call Analytics vs. Cisco Unified Intelligence Center (CUIC)

Posted on March 26, 2024 in: Resources by: Phil Corbin

Variphy CUIC No reporting row limitations Reporting rows limited to 8000 Highly customizable reporting without field restrictions Reliant on CUIC canned reports with limited customization options Up to 25 widgets per dashboard Limited to 10 widgets per dashboard Easy-to-use interface geared toward end users and managers Interface geared toward administratorsContinue Reading >

Optimize Your New Cloud Communications Environment

Posted on March 26, 2024 in: Resources by: Jeff Young

Optimize your new cloud communications environment with advanced reporting and analytics. Gain insights, automate change tracking, and monitor user adoption.

Why Role-Based Access is Critical for Securing Cloud Calling Data

Posted on March 25, 2024 in: Resources by: Jeff Young

Role-based permissions provide a systematic and policy-driven way to manage data access. Learn more about this critical feature, available with Variphy.

Download Variphy 16.0: Core Enhancements and Add-on Teams Phone Integration

Posted on March 22, 2024 in: Software Release by: Jeff Young

Variphy 16.0 features major new capabilities and improvements to our solutions. Upgrade your call analytics and reporting today!

Congratulations to our February Cultural Collaborator Award Recipients!

Posted on March 20, 2024 in: Newsroom by: Variphy Team

We are honored to celebrate Jeff Young and Jim Oddie as our February 2024 Cultural Collaborators!

Countdown to Enterprise Connect 2024: Join Team Variphy in Orlando!

Posted on March 20, 2024 in: Events by: Jeff Young

Visit booth 1302 to see how our solutions provide clear visibility into call data, enabling you to maximize returns and drive your business forward.

International Bank Achieves Better Visibility and Reporting with Variphy

Posted on March 19, 2024 in: Success Stories by: Customer Success

Learn how CRDB Bank used Variphy to streamline operations, enhance reporting, and improve customer satisfaction.

Optimize Your Microsoft Teams Phone Environment with Variphy

Posted on March 18, 2024 in: Microsoft Teams Calling by: Jeff Young

Optimize Microsoft Teams Phone with Variphy. Gain visibility into key metrics, get unlimited data retention, take advantage of multi-vendor support, and more.

Migrating Your Communications to the Cloud? Here’s How We Can Help

Posted on March 13, 2024 in: Resources by: Jeff Young

Migrate to cloud calling with confidence using Variphy to document configurations, track adoption, report across platforms, monitor changes, and more.

Advanced Call Analytics for Microsoft Teams Phone

Posted on March 12, 2024 in: Microsoft Teams Calling by: Jeff Young

Learn more about Variphy’s Microsoft Teams Phone integration: data retention, report sharing, cross-platform visibility, and more!

Looking forward to Enterprise Connect? We are!

Posted on March 8, 2024 in: Events by: Jeff Young

Team Variphy is gearing up for another exciting Enterprise Connect on March 25-28 in Orlando, Florida. Visit us at booth 1302 to chat!

Prepare to Migrate to Cloud Calling with Variphy

Posted on March 1, 2024 in: Resources by: Jeff Young

The process of migrating from on-prem to cloud requires thoughtful planning and execution. Variphy can help you make it easy.

High-level Dashboards and Reports for Zoom Phone

Posted on February 28, 2024 in: Workshop by: Jeff Young

High-level Dashboards and Reports for Zoom Phone

Variphy offers customizable reports and dashboards to suit your needs, whether you require high-level overviews or need to dig into granular data. 

Create Unique Security Profiles for Users

Posted on February 27, 2024 in: Workshop by: Jeff Young

Create Unique Security Profiles for Users

With Variphy, administrators can easily control data visibility for each user.

Enhance Your Communications with Microsoft Teams Phone

Posted on February 23, 2024 in: Resources by: Jeff Young

Enjoy enterprise calling features, global reach, device flexibility, and collaborative tools with Microsoft Teams Phone.

Flexible migration from on-prem to cloud calling

Posted on February 22, 2024 in: Webex Calling by: Jeff Young

Flexible migration from on-prem to cloud calling

Variphy can help you gain valuable insights into your call data before, during, and after migration to cloud calling.

‘I need that solution!’: County government leverages Variphy to customize reports

Posted on February 21, 2024 in: Success Stories by: Customer Success

After Macomb County moved to their new calling platform, they looked for an analytics and reporting solution that could help them optimize their CUCM data.

How to Get the Data You Need with the Real Time CSQ Widget

Posted on February 15, 2024 in: Workshop by: Jeff Young

How to Get the Data You Need with the Real Time CSQ Widget

Learn how to configure the Real Time CSQ widget so you can get better visibility into your UCCX call data.

How to Isolate Calls for CUBE Reports

Posted on February 14, 2024 in: CUBE Analytics by: Jeff Young

Systems engineers Matt and Victor hosted the “CUBE Reporting and Analytics: How to Isolate Calls” webinar to explore how it can help identify scenarios and generate insightful reports.