Government agency uses Variphy to reduce customer wait time by 30%
Posted on March 23, 2023 in: Success Stories by: Variphy Team
Posted on March 23, 2023 in: Success Stories by: Variphy Team
A U.S. government agency with a high phone count across hundreds of sites that assists internal technical support and external customers.
Deployment
9,000 devices
The Challenge Bullets
The Solution
“Variphy answered every problem we had related to phone metrics, and we saw the value of the application within the first few minutes of the demo.”